Consulting services to assess the backend infrastructure of the National Registration and Identification System (NRIS) and the Civil Registration and Vital Statistics (CRVS) system and develop detailed user requirements and technical specifications

REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – FIRMS SELECTION)

COUNTRY: MALAWI

NAME OF PROJECT: DIGITAL MALAWI ACCELERATION PROJECT

GRANT NO: IDA-E338-MW

ASSIGNMENT TITLE: PROVISION OF CONSULTANCY SERVICES TO ASSESS THE BACKEND INFRASTRUCTURE OF THE NATIONAL REGISTRATION AND IDENTIFICATION SYSTEM (NRIS) AND THE CIVIL REGISTRATION AND VITAL STATISTICS (CRVS) SYSTEM AND DEVELOP DETAILED USER REQUIREMENTS AND TECHNICAL SPECIFICATIONS

REFERENCE NO.: MW-PPPC-528719-CS-QCBS

The Government of Malawi has received financing from the World Bank toward the cost of the Digital Malawi Acceleration Project (DMAP) to increase access to, and inclusive use of, the internet and improve the Government's capacity to deliver digitally enabled services. The line Ministry and owner of the Project is the Ministry of Information and Communications Technology (MoICT) whereas lead implementation agency for the project is the Public Private Partnership Commission (PPPC). Other stakeholders include Ministry of Education, Malawi Research and Education Network (MAREN), the National Registration Bureau (NRB), the Malawi Communications Regulatory Authority (MACRA), Ministry of Lands and others.

The Malawi National Registration Bureau is responsible for maintaining the National Registration and Identification System, which serves as the country’s foundational identity and civil registration platform. Since the introduction of the National ID and Civil Registration programs, Malawi has made significant progress in registering citizens and strengthening identity-based service delivery across government, financial institutions and development programs.

The consulting services (“the Services”) include carrying out a detailed study of the existing frontend and backend environments and develop a structured modernization plan that will guide future investments and strengthen the long-term sustainability of the National ID and Civil Registration and Vital Statistics program.

The main objectives of the assignment are:

1. Conduct a detailed “As Is” assessment covering system architecture, data flows, operational processes, integrations and supporting infrastructure.
2. Propose a structured and forward-looking frontend and backend system including business process engineering that reflects national priorities and future program needs
3. Provide evidence-based guidance and a phased implementation roadmap that supports long term sustainability, reliability and scalability of the National Registration ecosystem

The assignment is for a period of twelve (12) weeks with an estimated level of input of approximately 180–220 person-days.

The Public Private Partnership Commission (PPPC) now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are:

1. Core business of the firm(s) and years in business
2. Relevant similar experience, which should specifically include:

• Verifiable experience in assignments related to national identity systems, civil registration, and large-scale information systems.
• Successfully completed similar engagements involving frontend and backend infrastructure assessments, system modernization planning, data center evaluations, biometric system analysis, and high level technical advisory services
• Experience in working with government institutions, national registration authorities or digital identity programs in comparable environments.

3. The firm should demonstrate having a solid team of professionals in relevant areas as indicated in the TORs. (Provide only the structure of the organization, general qualifications and experience, and number of key staff. Do not provide detailed CV of the staff. Experts will not be evaluated at the shortlisting stage.

The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” Seventh Edition dated September 2025 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.

Consultants may associate with other firms to enhance their qualifications but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally be liable for the entire contract, if selected.

A Consultant(s) will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the Procurement Regulations.

Further information can be obtained at the address below during office hours from 08:00 to 16:30 hours, local time. Detailed terms of reference (TORs) are available on the PPPC Website, www.pppc.mw/procurement. The TORs can also be sent to interested consultants by e-mail upon request from the following e-mail address: procurement@pppc.mw

Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by fax, or by e-mail) by 18th August 2026 at 4:00pm Local Time.

The Chairperson,

Internal Procurement and Disposal Committee,

Public Private Partnership Commission

2nd Floor, Livingstone Towers

Glyn Jones Road

P.O. Box 937

Blantyre

MALAWI

Tel: +265 1 823 655; Fax : +265 1 821 248 ; E-mail : info@pppc.mw