Continuation of Corporate Performance Risk Management System via CCS RM1557.14 G-Cloud 14 framework Lot 2 Cloud Software
About This Opportunity
Continuation of Corporate Performance Risk Management System via CCS — framework agreement contract awarded in United Kingdom by Southend-on-sea Borough.
This is a framework agreement contract in the information and communication technology sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 77,250.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the information and communication technology sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Southend City Council is seeking to procure a Corporate Performance and Risk Management System (currently Pentana Risk) that can provide the following functions:
• performance management
• risk management
• internal audit
• reporting
• dashboards
• manage and monitor information.
• case management for complaints, Subject Access Requests (SARs), Freedom of Information (FOI) requests and Data Protection (breaches and queries)
The system is to be used by all council directorates and service areas and at all levels to assist with decision-making and the achievement of organisational aims and objectives.
Technical support and system maintenance will be covered by the budget stated in this contract.
The council's current system has over 150 users. This includes 'super users' who require a higher level of training than standard users. They will provide basic training to other users so they can access the items they need.
The Policy and Performance Team will act as the council's internal support team, liaising directly with the supplier, sharing relevant updates to system users, providing internal training and dealing with administrative tasks.
A Service Level Agreement is in place with South Essex Homes to use the system.
The new system must:
• be able to monitor and manage performance, risks and audits.
• be a case management and project management tool, including milestones.
• have search, reporting and dashboard functionality.
• be easy to use at all levels, including data entry, monitoring and administration.
• run at a good speed
• be a web-based product available 24/7.
• be fully functional at all times during the contract.
• be set up so it can be managed by the Policy and Performance Team
• have automation with getting data in and out of the system.
• have automation within the system, including 'RAG status' and 'trees' with progress.
• be able to automate and schedule emails from the system.
• have API connections with other . CPV: Project management software package (48331000). Procedure: Call-off from a framework agreement
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on May 12, 2026. Last refreshed 14 days ago. Reference: DN812345. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Southend-on-sea Borough Council
Southend-on-sea Borough Council has issued 10 procurement notices on BidsFactory, including 0 currently open and 10 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and Social Protection & Welfare. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: May 12, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to IDEAGEN TECHNOLOGY LTD. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Southend-on-sea Borough Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Framework agreement contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
IDEAGEN TECHNOLOGY LTD was awarded the contract for £77,250. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference DN812345 when communicating with the contracting authority.
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