Customer Engagement Platform 2026

Wirral Borough Council

Published: May 14, 2026

Updated: Jun 14, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to GRANICUS-FIRMSTEP Ltd — £113,960

Browse open Information & Communication Technology tenders in United Kingdom

About This Opportunity

Customer Engagement Platform 2026 — supply contract awarded in United Kingdom by Wirral Borough Council. Awarded to GRANICUS-FIRMSTEP Ltd (GBP 114K, Apr 2026).

This is a supplies contract in the information and communication technology sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 113,960.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Customer Engagement Platform 2026

Additional information:
award via Crown Commercial Services G Cloud 14 - RM1557.14 - Lot 2. CPV: IT services: consulting, software development, Internet and support (72000000). Procedure: Other -

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on May 14, 2026. Last refreshed 10 days ago. Reference: WIRLC001-DN806694-17429255. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Wirral Borough Council

Wirral Borough Council has issued 29 procurement notices on BidsFactory, including 0 currently open and 28 awarded contracts. Activity concentrates in Information & Communication Technology, Finance & Banking, and Education & Training. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: June 1, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference WIRLC001-DN806694-17429255 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to GRANICUS-FIRMSTEP Ltd. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Wirral Borough Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

GRANICUS-FIRMSTEP Ltd was awarded the contract for £113,960. The figure reflects the value disclosed by the contracting authority in the award notice.