Customer Engagement Strategy
About This Opportunity
The Pensions Regulator United Kingdom: Customer Engagement. Services contract awarded, ICT & digital. Awarded to ACTICA CONSULTING LIMITED (GBP 11K, Feb 2026).
This is a services contract in the information and communication technology sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 11,000.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
External expertise to develop a coherent and integrated Customer Engagement strategy that builds on our existing corporate strategy, is based on a holistic view of customer needs and sets out a roadmap for a customer engagement strategy for the next 1,3 and 5 years.. CPV: IT services: consulting, software development, Internet and support (72000000). Procedure: Call-off from a framework agreement. Suitable for SMEs. Suitable for VCSEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on March 10, 2026. Last refreshed 2 days ago. Reference: tender_516292/1554816. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About The Pensions Regulator
The Pensions Regulator has issued 59 procurement notices on BidsFactory, including 0 currently open and 59 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Consulting. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 10, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to ACTICA CONSULTING LIMITED. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by The Pensions Regulator in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
ACTICA CONSULTING LIMITED was awarded the contract for £11,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference tender_516292/1554816 when communicating with the contracting authority.
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