Debt Resolution Services - Lot 1 extension
This tender has been awarded
Awarded to A list of successful suppliers can be found in the attachments a — £645,000,000
About This Opportunity
Services contract awarded by Crown Commercial Service (United Kingdom): Debt Resolution Services - Lot 1 extension. ICT & digital. Awarded to A list of.
This is a services contract in the information and communication technology sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 645.0 million.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies.
Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities.
This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas.
The key core services include:
• debt prevention services,
• managed debt collection services (managing multiple collection agencies),
• debt collection agency services (including International Collections),
• enforcement/warrant recovery services,
• debt analytics (including open-banking and complimentary data and analytics),
• data aggregation and analysis services,
• debt analytics/solutions software and integration,
• spend recovery analysis,
• debt business process outsourcing,
• fraud and error prevention and analysis,
• debt advice and guidance services.
Additional information: Please be aware that RM6226 Debt Resolusion Services Lot 1 has been extended and the revised end date for Lot 1 is 13 December 2026.
The modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change.
The reason for the modification is -
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of . CPV: Financial analysis and accounting software package (48440000). Procedure: Open procedure (above threshold). Suitable for SMEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on December 22, 2025. Last refreshed 7 days ago. Reference: rm6226.. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Crown Commercial Service
Crown Commercial Service has issued 210 procurement notices on BidsFactory, including 17 currently open and 169 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and Construction & Civil Works. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: May 27, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference rm6226. when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to A list of successful suppliers can be found in the attachments a. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Crown Commercial Service in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
A list of successful suppliers can be found in the attachments a was awarded the contract for £645,000,000. The figure reflects the value disclosed by the contracting authority in the award notice.
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