Dental Electronic Referral Service for NHS England South West
About This Opportunity
Award notice from NHS SOUTH (United Kingdom) — Dental Electronic Referral. healthcare. Awarded to NEC Software Solutions UK Limited (GBP 1.4M, Nov 2025).
This is a services contract in the health and medical services and information and communication technology sectors, with a focus on digital health systems and Telemedicine. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 2.2 million.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
The Commissioners wished to seek a single provider to deliver DERS across the South West. The Crown Commercial Services (CCS) Framework RM6259 Vertical Application Solutions - Lot 2 'Education, Community Health and Social Care Solutions' was used to run a "further competition". A total of thirty-one providers are approved on the CCS framework agreement for Lot 2 and were contacted prior to the further competition ITT being published.
DERS SW will result in the current paper processes ending and being replaced by an end-to-end digital referral solution, providing a uniform service across the region. The digital system will negate the need for much of the administrative triage currently done within the region and will cover all specialisms.
DERS SW will:
• Provide assurance that referrals are made in accordance with national standards and criteria in a timely appropriate manner.
• Provide clinicians with a single mechanism to refer patients that require specialist and specialised NHS dental services.
• Improve the quality of referrals in order to support effective triage.
• Enable patients to access care that is most suited to their needs.
• Improve the efficiency of the referral process.
• Provide accurate referral information to support clinical service evaluation and development.
• Achieve value for money.
Geography covered:
Bath, Swindon & Wiltshire
Bristol, North Somerset & South Gloucestershire
Cornwall (including the Isles of Scilly)
Devon
Dorset
Gloucestershire
Somerset
Contract start date: 17/11/2025
Contract award date: 06/11/2025
Contract term: 3 years with an extension option for any period up to a further 2 years
Contract value (initial 3 year term): £1,407,131
Contract value (inclusive of 2 x extension years): £2,177,767
Following notification of the outcome of the procurement, the contracting authority observed a voluntary 10 day standstill period prior to awarding the contract.
This procurement has been carried out by. CPV: Clinical information system (48814400). Procedure: Call-off from a framework agreement. Suitable for SMEs. Suitable for VCSEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on November 28, 2025. Last refreshed 6 days ago. Reference: C363674. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT has issued 90 procurement notices on BidsFactory, including 0 currently open and 89 awarded contracts. Activity concentrates in Information & Communication Technology, Health & Medical, and Education & Training. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: June 17, 2026.
Frequently asked questions about this tender
How much was the contract awarded for?
NEC Software Solutions UK Limited was awarded the contract for £1,407,131. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference C363674 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to NEC Software Solutions UK Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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