GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
About This Opportunity
Supplies contract awarded by Torus62 Limited (United Kingdom): GB-St Helens. ICT & digital. Awarded to Netcall Technology Limited (GBP 621K, Nov 2025).
This is a supplies contract in the information and communication technology and general supplies sectors, with a focus on Software. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 620,640.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Call of contract via the NHS SBS Framework (Ref: SBS10175) for the provision of the Netcall Liberty Converse contact centre system to support customer communications, including telephony, digital channels, and workflow management.. CPV: Software supply services (72268000). Procedure: Not specified
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on December 10, 2025. Last refreshed 5 days ago. Reference: BIP1000256950. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Torus62 Limited
Torus62 Limited has issued 27 procurement notices on BidsFactory, including 2 currently open and 22 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and Construction & Civil Works. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 16, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference BIP1000256950 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Netcall Technology Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Torus62 Limited in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Netcall Technology Limited was awarded the contract for £620,640. The figure reflects the value disclosed by the contracting authority in the award notice.
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