Information Request Case Management System (i-Case) Renewal
About This Opportunity
Durham County Council United Kingdom: Information Request Case. Supplies contract awarded, ICT & digital. Awarded to Civica UK Limited (GBP 133K, Oct 2025).
This is a supplies contract in the information and communication technology sector, with a focus on Software and Enterprise Systems. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 132,591.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
To extend the existing contact with I-Case/Civica for the
ongoing supply of an information request case management system.. CPV: IT services: consulting, software development, Internet and support (72000000). Procedure: Call-off from a framework agreement. Suitable for SMEs. Suitable for VCSEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on November 6, 2025. Last refreshed 10 days ago. Reference: Information Request Case Management System (i-Case) Renewal. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Durham County Council
Durham County Council has issued 221 procurement notices on BidsFactory, including 12 currently open and 169 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and Transport & Logistics. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to Civica UK Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Durham County Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Civica UK Limited was awarded the contract for £132,591. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference Information Request Case Management System (i-Case) Renewal when communicating with the contracting authority.
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