Integrated Hospitality Technology platform (EPOS, Digital Ordering, Kiosk & CRM Solutions)
About This Opportunity
This is a supplies contract in the information and communication technology and general supplies sectors. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through Public Contracts Scotland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.
Description
The University requires a flexible and scalable software and hardware solution to support the efficient operation of a complex, multi-site catering environment. This solution must seamlessly operate across the full catering estate, which spans a range of commercial operations including: retail, full-service restaurants, bars and hotels.
The solution must encompass:
EPoS tills to include hand-held POS, with integrated payment options and merchant services.
Digital ordering via a mobile application, enabling:
Order & Pay at Table through QR code scanning or similar
Order-ahead for collection (Click & Collect)
Order for delivery to pre-set locations
Self-service kiosks for fast, intuitive customer ordering, with integrated payment options
Customer reward options applicable & redeemable across all digital ordering, kiosk and EPoS channels. For example: loyalty programmes, meal deals, multi buys, digital stamp-cards, vouchers and gift cards.
Barista and kitchen display systems/screens (KDS) to streamline order management and fulfilment from all order channels
Customer Relationship Management solution to bring all sales and customer data together to provide meaningful insights into customer behaviour and spending patterns, allowing for targeted marketing strategies and personalised offers.
Data provenance
This notice is sourced from Public Contracts Scotland and was originally published on June 17, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About University Of Edinburgh
University Of Edinburgh has issued 476 procurement notices on BidsFactory, including 29 currently open and 336 awarded contracts. Activity concentrates in Research & Innovation, General Supplies & Services, and Health & Medical. All notices are published for United Kingdom. Notices are distributed via Public Contracts Scotland and UK FTS - Find a Tender Service. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Public Contracts Scotland to access the full notice, required documents, and submission instructions provided by the contracting authority.
Who is the contracting authority?
This notice was issued by University Of Edinburgh in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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