IT managed service

The Pensions Ombudsman

Published: Aug 21, 2026

Updated: Aug 21, 2026

Source: uk_fts

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software and Internet. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 3.0 million. Proposals must be submitted before September 4, 2026.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

The Pensions Ombudsman is inviting tenders for an IT managed service provision --- Extracted from documents --- Tender IT managed service The Pensions Ombudsman UK4: Tender notice - Procurement Act 2023 - view information about notice types Notice identifier: 2026/S 000-080049 Procurement identifier (OCID): ocds-h6vhtk-06d077 ( view related notices ) Published 21 August 2026, 3:54pm Watch this notice Contents Open all Scope Framework Participation Submission Award criteria Other information Procedure Contracting authority Download PDF version OCDS release OCDS record Share this notice Twitter LinkedIn Email Copy link Print this notice Report concerns about this procurement Scope Scope Description The Pensions Ombudsman is inviting tenders for an IT managed service provision Commercial tool Establishes a framework Total value (estimated) £3,050,000 excluding VAT £3,660,000 including VAT Above the relevant threshold Contract dates (estimated) 13 December 2026 to 12 December 2029 Possible extension to 12 December 2031 5 years Description of possible extension: The contract is for an initial period of 3 years followed by possible extension of 1 + 1 years to be agreed between The Pensions Ombudsman and the supplier Main procurement category Services CPV classifications 72000000 - IT services: consulting, software development, Internet and support Contract locations UK - United Kingdom Framework Framework Maximum number of suppliers Unlimited Maximum percentage fee charged to suppliers 0% Framework operation description Prices are proposed by suppliers in their tenders and evaluated Award method when using the framework With competition Contracting authorities that may use the framework Establishing party only Participation Participation Particular suitability Small and medium-sized enterprises (SME) Submission Submission Enquiry deadline 28 August 2026, 4:00pm Submission type Tenders Tender submission deadline 4 September 2026, 11:00am Submission address and any special instructions Tenders must be submitted through the relevant Government Commercial Agency portal Tenders may be submitted electronically No Languages that may be used for submission English Award decision date (estimated) 28 September 2026 Award criteria Award criteria This table contains award criteria for this lot Name Type Weighting Quality and price Quality 100% Other information Other information Conflicts assessment prepared/revised Yes Procedure Procedure Procedure type Competitive flexible procedure Competitive flexible procedure description The Pensions Ombudsman is inviting tenders for a GCA framework. A single tendering round will be used Reduced tendering period Yes State of urgency - minimum 10 days Contracting authority Contracting authority The Pensions Ombudsman Public Procurement Organisation Number: PTJC-5298-ZLZN 10 South Colonnade LONDON E14 4PU United Kingdom Email: finance@pensions-ombudsman.org.uk Region: UKI42 - Tower Hamlets Organisation type: Public authority...

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on August 21, 2026. Last refreshed today. Reference: 080049-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About The Pensions Ombudsman

The Pensions Ombudsman has issued 2 procurement notices on BidsFactory, including 2 currently open and 0 awarded contracts. Activity concentrates in Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: August 21, 2026.

Frequently asked questions about this tender

When does this tender close?

The submission deadline is September 4, 2026. You have 14 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by The Pensions Ombudsman in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is £3,050,000 - £3,050,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 080049-2026 when communicating with the contracting authority.