North West London Personal Health Budget Support Service

NHS West and North London Integrated Care Board

Published: Apr 17, 2026

Updated: Jun 15, 2026

Source: uk_fts

This tender has been awarded

Awarded to PEOPLE PLACES LIVES LIMITED — £790,140

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About This Opportunity

Award by NHS West and North London Integrated Care Board (United Kingdom, ICT & digital): North West London Personal Health Budget Support Service. Awarded to.

This is a supplies contract in the information and communication technology sector, with a focus on Software. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Personal Health Budgets (PHBs) cover the care needs of highly vulnerable clients and support the implementation and provision of complex care packages. All clients who are eligible for All Age Continuing Care and other care areas have the legal right to request a Personal Health Budget as per The National Health Service (Direct Payments) Regulations 2013 and National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) (Amendment) (No. 3) Regulations 2014. Ensuring more people can benefit from personalised care is one of the key aims of the ‘Fit for the Future – 10 Year Plan for England.’ (2025)

The PHB Support Service assists an average of 296 NWL AACC Personal Health Budget holders annually.

Due to the merger of North West London and North Central London ICBs it was felt that a competitive procurement would not be an appropriate route forward, therefore a shorter term contract has been awarded whilst the merger settles (one year initial term with plus one, plus one extensions, so three years maximum contract length).

The contract has been awarded in accordance with the Crown Commercial Service G-Cloud 14 framework agreement, this came into force in October 2024, therefore the Public Contract Regulations 2015 (PCR15) apply to the award of this call-off contract.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on April 17, 2026. Last refreshed 10 days ago. Reference: 034996-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About NHS West and North London Integrated Care Board

NHS West and North London Integrated Care Board has issued 9 procurement notices on BidsFactory, including 1 currently open and 7 awarded contracts. Activity concentrates in Health & Medical, Information & Communication Technology, and Youth & Employment. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 11, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by NHS West and North London Integrated Care Board in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

PEOPLE PLACES LIVES LIMITED was awarded the contract for £790,140. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 034996-2026 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to PEOPLE PLACES LIVES LIMITED. The award notice is archived on BidsFactory for transparency and market intelligence.