Service Desk - ICS
About This Opportunity
Service Desk - ICS — services contract awarded in United Kingdom by ICS on behalf of DSIT and DESNZ. Awarded to CGI IT UK Limited (GBP 1.6M, Aug 2025).
This is a services contract in the information and communication technology, energy and power and security and defense sectors, with a focus on Software, Cloud Services and Internet. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 3.2 million.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Department for Energy Security and Net Zero contract for ICS Service Desk Support.
Call-off contract under CCS Gcloud 14, Lot 3 Cloud Support. CPV: IT services: consulting, software development, Internet and support (72000000). Procedure: Call-off from a framework agreement. Suitable for SMEs. Suitable for VCSEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on October 20, 2025. Last refreshed today. Reference: tender_484339/1512074. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About ICS on behalf of DSIT and DESNZ
ICS on behalf of DSIT and DESNZ has issued 57 procurement notices on BidsFactory, including 0 currently open and 57 awarded contracts. Activity concentrates in Information & Communication Technology, Energy & Power, and Education & Training. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: June 12, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to CGI IT UK Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by ICS on behalf of DSIT and DESNZ in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
CGI IT UK Limited was awarded the contract for £1,600,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference tender_484339/1512074 when communicating with the contracting authority.
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