Technical Support for Server and Desktop Software 2026 -2031

HAMPSHIRE COUNTY COUNCIL

Published: Jan 14, 2026

Updated: Jun 18, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to Phoenix Software Limited — £220,500

Browse open Information & Communication Technology tenders in United Kingdom

About This Opportunity

ICT & digital services contract awarded in United Kingdom: Technical Support for Server and Desktop Software 2026 -2031. By Hampshire County Council. Awarded.

This is a services contract in the information and communication technology sector, with a focus on IT support and Software. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 220,500.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

HCC requires a 3rd party software support service for all Microsoft server and desktop products in use within HCC.

In 2023 HCC IT decided to trial the use of a 3rd Party offering to provide Microsoft Unified Support as the market for alternatives was growing. Following a mini competition exercise, a contract was put in place for a 2 month proof of concept from December 2023 to February 2024 and, following a successful trial, the contract was extended for a maximum of 2 years to February 2026 .
The contract with the 3rd party supplier is coming to an end and HCC requires a replacement.

Additional information: This requirement was procured using the Kent Commercial Services Software and Associated Services Framework Y23065. CPV: System and support services (72250000). Procedure: Call-off from a framework agreement. Suitable for SMEs

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on January 14, 2026. Last refreshed 6 days ago. Reference: CO27503. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About HAMPSHIRE COUNTY COUNCIL

HAMPSHIRE COUNTY COUNCIL has issued 530 procurement notices on BidsFactory, including 7 currently open and 499 awarded contracts. Activity concentrates in Construction & Civil Works, Education & Training, and Governance & Public Administration. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 17, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference CO27503 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Phoenix Software Limited. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by HAMPSHIRE COUNTY COUNCIL in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Phoenix Software Limited was awarded the contract for £220,500. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.