Technology Enable Care Services

SANDWELL METROPOLITAN BOROUGH COUNCIL

Published: Nov 13, 2025

Updated: Jun 15, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to Tunstall Healthcare (UK) Limited — £34,672

Browse open Health & Medical tenders in United Kingdom

About This Opportunity

United Kingdom contract award (healthcare): Technology Enable Care Services. By Sandwell Metropolitan Borough Council. Awarded to Tunstall Healthcare (UK).

This is a services contract in the health and medical services and information and communication technology sectors, with a focus on Telemedicine and IT support. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 34,672.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.

To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.

The maintenance plan will include: -

• Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components
• Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard.
• Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.. CPV: Repair and maintenance services of medical equipment (50421000). Procedure: Call-off from a framework agreement. Suitable for SMEs. Suitable for VCSEs

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on November 13, 2025. Last refreshed 10 days ago. Reference: ASC152. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About SANDWELL METROPOLITAN BOROUGH COUNCIL

SANDWELL METROPOLITAN BOROUGH COUNCIL has issued 135 procurement notices on BidsFactory, including 12 currently open and 87 awarded contracts. Activity concentrates in Governance & Public Administration, Construction & Civil Works, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: June 18, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by SANDWELL METROPOLITAN BOROUGH COUNCIL in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Tunstall Healthcare (UK) Limited was awarded the contract for £34,672. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference ASC152 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Tunstall Healthcare (UK) Limited. The award notice is archived on BidsFactory for transparency and market intelligence.