Temporary extension of the contract period for teleoperator services
About This Opportunity
This is a services contract in the information and communication technology sector. Located in Finland, Europe, this opportunity is open to firms and consortiums.
Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from fiThe City of Riihimäki has made a procurement decision to temporarily extend the contract period for teleoperator services. The City of Riihimäki has joined Hansel Oy's dynamic purchasing system (DPS) for teleoperator services, through which the services will be tendered. The preparation of the tender has been initiated, but the implementation of the procurement procedure, potential deadlines related to contract award, and the measures related to the service provider's implementation require a transition period. The procurement is being carried out as a direct procurement in accordance with Section 40, Paragraph 2, Item 2 of the Public Procurement Act (1397/2016). In this situation, the temporary extension of the contract can only be carried out with the current service provider, as ensuring the continuity of teleoperator services requires the maintenance of current subscriptions, phone numbers, data connections, and related services until the new tender has been completed and the new contract can be implemented in a controlled manner. The aim is to carry out the tender and transition to the new contract as soon as possible. The direct procurement is temporary in nature, a transitional arrangement, the scope and duration of which are limited to what is necessary to ensure service continuity. The direct procurement is valid until the new contract, tendered through the dynamic purchasing system, comes into effect, but for a maximum of 12 months.
CPV: 64210000
Organisation: Riihimäen kaupunki
Data provenance
This notice is sourced from Hilma Finland and was originally published on June 12, 2026. Last refreshed 32 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Riihimäen kaupunki
Riihimäen kaupunki has issued 27 procurement notices on BidsFactory, including 3 currently open and 11 awarded contracts. Activity concentrates in General Supplies & Services, Governance & Public Administration, and Information & Communication Technology. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: July 15, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by Riihimäen kaupunki in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Telia Finland Oyj (1475607-9). The award notice is archived on BidsFactory for transparency and market intelligence.
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