Unified Communications Contract 2026
About This Opportunity
This is a services contract in the information and communication technology sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 203,980.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
*This is for information only, as the contract has been awarded*.
West Kent Housing Association is seeking a Supply Partner for the provision of a new Unified Communications solution (integrating Microsoft Teams with a new contact centre) for an initial 3-year term. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.
The process will entail submitting an initial Statement of Work and Cost Model in response to our Requirements Guidance (attached), followed by a demonstration of the Supplier's product to the client team.. CPV: Software package and information systems (48000000). Procedure: Call-off from a framework agreement. Suitable for SMEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on May 21, 2026. Last refreshed 8 days ago. Reference: West Kent Housing Association - Unified Communications. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About WEST KENT HOUSING ASSOCIATION
WEST KENT HOUSING ASSOCIATION has issued 19 procurement notices on BidsFactory, including 2 currently open and 16 awarded contracts. Activity concentrates in Information & Communication Technology, Urban Development & Housing, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 17, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference West Kent Housing Association - Unified Communications when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Zoom Communications, Inc. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by WEST KENT HOUSING ASSOCIATION in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Zoom Communications, Inc was awarded the contract for £203,980. The figure reflects the value disclosed by the contracting authority in the award notice.
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