Wakefield Council Contact Centre Telephony Solution
About This Opportunity
United Kingdom contract award (ICT & digital): Wakefield Council Contact. By Wakefield Council. Awarded to WCL UK Ltd t/a Everything ICT (GBP 709K, Nov 2025).
This is a services contract in the information and communication technology, urban development and housing and media and communication sectors. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 709,010.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
This solution will enable us to enhance communication and collaboration across all departments, ensuring that we can respond to customer enquiries swiftly and effectively. By adopting this solution, Wakefield Council aims to deliver an exceptional customer experience, streamline operations, and support the diverse needs of our community. Our new solution will not only address current communication challenges but also position us to adapt to future growth and evolving customer expectations.. CPV: Telecommunications equipment and supplies (32500000). Procedure: Call-off from a framework agreement
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on November 26, 2025. Last refreshed 11 days ago. Reference: RFS24-149. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About WAKEFIELD COUNCIL
WAKEFIELD COUNCIL has issued 22 procurement notices on BidsFactory, including 0 currently open and 22 awarded contracts. Activity concentrates in Transport & Logistics, Architecture & Engineering Services, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: June 3, 2026.
Frequently asked questions about this tender
How much was the contract awarded for?
WCL UK Ltd t/a Everything ICT was awarded the contract for £709,010. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference RFS24-149 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to WCL UK Ltd t/a Everything ICT. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by WAKEFIELD COUNCIL in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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