Application Manager – Philippines

Aninver Development Partners SL (www.aninver.com) is looking for a Application Manager for a education, ict consultancy assignment financed by UNDP in Philippines.

Aninver Development Partners SL is currently preparing a competitive proposal for an upcoming institutional strengthening initiative in the Philippines, supported by UNDP. As part of our expert team for this education and ICT sector engagement, we are seeking a qualified Application Manager to oversee and optimize digital solutions over a 22-month duration.

The assignment focuses on enhancing technology-driven educational systems and improving digital service delivery mechanisms at the national level. The successful candidate will play a pivotal role in ensuring high availability, performance, and seamless user experiences across critical platforms deployed throughout the country.

Aninver is preparing a proposal for this assignment. The selected expert will be part of the proposed team; the engagement is conditional on the contract being awarded to Aninver. The full Terms of Reference for the position are shared with shortlisted candidates.

Objectives of the assignment

• Ensure robust and reliable management of critical educational applications throughout their lifecycle.
• Implement IT Service Management (ITSM) frameworks to streamline support and maintenance processes.
• Facilitate seamless multiple deployments of software solutions across beneficiary institutions.
• Enhance the overall performance, security, and scalability of digital platforms in the education sector.

Scope of work

• Managing end-to-end application lifecycles in alignment with established technical standards.
• Overseeing multiple application deployments and integration processes across various sites.
• Establishing incident, problem, and change management workflows based on ITIL or comparable frameworks.
• Monitoring system performance, troubleshooting technical issues, and coordinating resolution efforts.
• Collaborating with stakeholders and technical teams to gather requirements and implement enhancements.
• Providing regular reporting on system uptime, service desk metrics, and application performance indicators.

Your role as Application Manager

• Lead day-to-day application management activities utilizing ITIL or comparable ITSM frameworks.
• Oversee the successful deployment and configuration of at least two complex applications with multiple rollouts.
• Monitor application health, proactively identify bottlenecks, and execute preventive maintenance strategies.
• Coordinate closely with development teams and system administrators to resolve escalated technical incidents.
• Maintain comprehensive documentation for application architectures, deployment procedures, and user guides.
• Ensure adherence to security protocols, data privacy standards, and quality assurance benchmarks.

Requirements

• Education: A bachelor’s degree with preference in computer science, management information systems, or other related information technology courses, preferred if there are training or certification in ITIL or other comparable ITSM framework
• At least three (3) years professional experience in Application Management using ITIL or a comparable IT Service Management Framework
• At least two (2) applications with multiple deployments managed
• Languages: Unstated

Desirable

• Formal training or professional certification in ITIL or other comparable ITSM frameworks.
• Prior experience working on digital transformation initiatives within the education or public sector in the Philippines or similar regions.

An organized and technically proficient Application Manager with a strong background in ITIL-based service management and multiple software deployments within the education and ICT sectors.

Assignment details

• Location: Philippines
• Financed by: UNDP
• Sector: Education, ict
• Estimated duration: 22 months
• Expected input: 250 person days
• Contract: individual consultancy (conditional on award)

About Aninver Development Partners

Aninver is an international development consulting firm headquartered in Spain. It supports governments, development banks, UN agencies and bilateral donors with feasibility studies, technical assistance, evaluations and capacity building across Africa, Latin America, the Caribbean, Europe, the Caucasus, Central Asia and Asia-Pacific, working with a network of international and national experts.

Why apply

• Join a multidisciplinary team on a UNDP-financed project in Philippines.
• Individual consultancy: flexible, output-based engagement with an experienced proposal team.
• Your CV stays in Aninver's expert network for future assignments that match your profile.

How to apply

Sign in (or create a free account) and upload your CV in English. Add your LinkedIn profile, indicative daily rate and availability to speed up the assessment. Aninver will contact the shortlisted candidates.

Frequently asked questions

Is the position confirmed? The engagement depends on the contract being awarded to Aninver. Shortlisted experts are included in the proposal with their consent.

Can I apply if I am not based in the country? Yes, unless the requirements say otherwise; relevant regional experience is an asset.

What happens with my CV? It is used to assess your fit for this and future positions and is not shared with third parties without your consent.