Contact Centre Transformation to a Hosted Solution

Tameside Metropolitan Borough Council

Published: Nov 13, 2025

Updated: Jun 19, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to PricewaterhouseCoopers (LLP) PwC — £240,000

Browse open Information & Communication Technology tenders in United Kingdom

About This Opportunity

Award by Tameside Metropolitan Borough Council (United Kingdom, ICT & digital): Contact Centre Transformation to a Hosted Solution. Awarded to.

This is a services contract in the information and communication technology and transport and logistics sectors, with a focus on Telecommunications and Urban Mobility. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 240,000.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Contact Centre Transformation to a Hosted Solution. CPV: Radio, television, communication, telecommunication and related equipment (32000000). Procedure: Direct award. Suitable for SMEs

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on November 13, 2025. Last refreshed 6 days ago. Reference: TAME001-DN797385-12847460. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Tameside Metropolitan Borough Council

Tameside Metropolitan Borough Council has issued 90 procurement notices on BidsFactory, including 4 currently open and 72 awarded contracts. Activity concentrates in Transport & Logistics, General Supplies & Services, and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 10, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Tameside Metropolitan Borough Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

PricewaterhouseCoopers (LLP) PwC was awarded the contract for £240,000. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference TAME001-DN797385-12847460 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to PricewaterhouseCoopers (LLP) PwC. The award notice is archived on BidsFactory for transparency and market intelligence.