Oriel - Digital Wayfinding Service

Moorfields Eye Hospital NHS Foundation Trust

Published: Sep 4, 2026

Updated: Sep 4, 2026

Source: uk_fts

About This Opportunity

This is a supplies contract in the information and communication technology and architecture and engineering sectors, with a focus on Telecommunications. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 470,000.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

"This procurement is for the Digital Wayfinding smart service supporting the new Moorfields and UCL Centre for Eye Health at St Pancras, part of the wider Oriel Programme. The Authority will appoint a single supplier to deliver a compliant, accessible digital wayfinding platform enabling patients, visitors, staff and students to navigate the building confidently and independently, expressed as outputs across five areas: search, routing and map display; user interface and access channels; accessibility and inclusive navigation; Smart Services integration and data; and operational adoption and governance. Core functional requirements include interactive digital building maps, destination search and point-to-point routing, multi-floor and step-free navigation, mobile-web access without app download, and QR-code access points at key locations across the building. The solution must integrate with the Patient Self-Service Check-In kiosk for post-check-in route generation, and with the Indoor Location Services (RTLS) infrastructure where available, while functioning fully where RTLS positioning is unavailable or immature at Day-1. Given the high proportion of visually impaired patients served by Moorfields, accessibility is a primary requirement throughout, including audio navigation, and step-free routing validated with representative visually impaired users ahead of go-live. The contract is being procured via a Competitive Flexible Procedure under section 20(2)(b) of the Procurement Act 2023, run in two stages. The initial term is two years, with two further one-year extension options available at the Authority's discretion. Award will be on the basis of the most advantageous tender, evaluated 60% quality, 10% social value and 30% price."

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on September 4, 2026. Last refreshed today. Reference: 084083-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Moorfields Eye Hospital NHS Foundation Trust

Moorfields Eye Hospital NHS Foundation Trust has issued 17 procurement notices on BidsFactory, including 12 currently open and 2 awarded contracts. Activity concentrates in Information & Communication Technology, Architecture & Engineering Services, and Urban Development & Housing. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: September 4, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 084083-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by Moorfields Eye Hospital NHS Foundation Trust in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is £470,000 - £470,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.